Refund and Return Policy

Welcome to Chant Life. We want you to be satisfied with your purchase. This policy explains when products purchased directly from ChantLife.com may be returned, refunded, or replaced.

1. Return Eligibility

Eligible products may be returned within 30 days of the delivery date.

To qualify for a return, the product must:

• Be unopened and unused;

• Be in its original condition and original packaging; and

• Include proof of purchase, such as an order number or receipt.

Because of the nature of our products, we cannot accept returns of products that have been opened or used, except when the product arrived damaged, defective, or incorrect.

We reserve the right to refuse a return if the product does not meet the requirements of this policy or appears to have been used, altered, tampered with, or damaged after delivery.

2. How to Request a Return

To request a return, please contact us within 30 days of the delivery date.

If your return is eligible, we will provide return instructions and, when applicable, a return authorization number.

Please do not send a product back without first contacting us.

For standard returns, the customer is responsible for return shipping costs.

If the return is due to an error on our part, such as receiving an incorrect, defective, or damaged product, we will provide appropriate return or replacement instructions at no additional cost to you.

3. Refunds

Once we receive your return, we will inspect the product to confirm that it meets the eligibility requirements of this policy.

If approved, we will issue a refund for the eligible purchase amount to the original method of payment.

Original shipping charges are non-refundable, except when the return results from an error on our part or the product arrived damaged, defective, or incorrect.

Return shipping costs are also non-refundable for standard returns.

After we issue a refund, the amount may take additional time to appear in your account depending on your bank, credit card issuer, or payment provider.

4. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 30 days of delivery.

We may request photographs or other information reasonably necessary to verify the issue.

After reviewing the request, we may provide a replacement or refund, as appropriate, at no additional cost to you.

The unopened and unused requirements applicable to standard returns do not prevent you from making a claim for a product that arrived damaged, defective, or incorrect.

5. Exchanges

We do not offer direct exchanges for products based on preference, flavor, product selection, or other customer-requested changes.

If you would like a different product, you may return the original product if it meets the eligibility requirements of this policy and place a new order for the desired product.

Any new order will be subject to the pricing and shipping charges in effect at the time the new order is placed.

For damaged, defective, or incorrect products, we may provide a replacement as described above.

6. Non-Eligible Items

The following items are not eligible for return or refund, except where required by law or where the product arrived damaged, defective, or incorrect:

• Opened or used products;

• Products that are not in their original condition;

• Products without their original packaging;

• Products that have been altered, tampered with, or damaged after delivery;

• Products returned more than 30 days after delivery; and

• Gift cards.

7. Purchases From Third-Party Retailers

This policy applies only to products purchased directly from ChantLife.com.

If you purchased a Chant Life product from a retailer, distributor, marketplace, convenience store, or other third party, the purchase is subject to that seller's return and refund policy. Please contact the original seller directly regarding any return, refund, or exchange.

Contact Us

If you have questions about a return, refund, replacement, or this policy, please contact us.